Shipping Information – Pocket EMS

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U.S. Shipping Transit Times

Our current processing time is 1 to 3 business days on all orders including Priority and Standard shipping. Our default method of shipping is USPS First Class/Standard, which takes approximately 5-10 business days to deliver within the USA, EXCLUDING Alaska, Hawaii, Puerto Rico, and APO. Most customers receive their order within a week, but delays are possible.

    Note: Please expect longer processing and ship times during annual sales.

    Orders placed with Expedited, Priority, and Express shipping are estimates only. We do NOT ship over the weekend/holidays, and all orders placed after 10am PT on Fridays will ship on the next business day. This includes Expedited, Priority, and Express shipments. Please order accordingly.

    Expedited, Priority, and Express shipping options are not available during Launch days due to the volume of orders we receive.

    International Orders


    • Canada & Australia*: 7-10 business days
    • Europe, Asia & Middle East: 7-12 business days
    • Rest of the World: 6-10 business days

    Tracking is NOT available in all countries. Tracking to certain countries will only update until it leaves the USA. Please contact your local post office or courier for further information.

    Order Status

    • All orders come with shipping and tracking information! Please check your emails/texts for updates.
    • Please allow 48 hours for tracking to be updated.
    • We advise to sign up for e-mail and/or SMS notifications through the final tracking information to ensure you receive real-time updates for your package's last location.
    • We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.
    • If you have any questions or concerns about shipping, please feel free to contact us at:

    Business/Commercial Addresses

    If a package is going to a business/commercial address, it's required that a person's first and last name be in the address Line 1 field, or it will be held for verification that the package is being sent to an individual, not a business.

    Import Taxes & Duties

    Buyers are responsible for any customs and import taxes incurred that may apply. We are not responsible for delays due to customs, duties, or taxes.